Support

We're a small, family-run app and we'd love to help. Most questions are answered within a day or two.

Need a hand?

Email us and we'll get right back to you.

Before you write, it may help to know…

Managing your subscription: Open the Settings app → tap your name → Subscriptions → Scout & Seek to view, change, or cancel. Subscriptions are billed by Apple.
Restoring a purchase: In the app, open the plans screen and tap Restore purchases while signed in with the same Apple ID you bought with.
Free trial: Your 7-day trial converts to a paid subscription unless you cancel at least 24 hours before it ends.
Parent area: The grown-ups gate (a quick math question) keeps purchases and settings away from little hands.
Deleting your data: Email us from your account address and we'll remove your account and data.

What to include in your email

To help us help you faster, please tell us: your device (e.g. iPhone 14), your iOS version, and a short description of what happened. Screenshots are always welcome!